Shipping policy
Shipping Policy
At AquaMuse, every order is carefully prepared to ensure your swimwear arrives in perfect condition.
Order Processing
Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Times
Estimated delivery times:
- France: 2–5 business days
- European Union: 3–7 business days
- International: 5–10 business days
Please note that delivery times are estimates and may vary depending on the destination, customs procedures or the shipping carrier.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery address.
Free shipping may be offered during selected promotional periods.
Order Tracking
Once your order has been shipped, you will receive a confirmation email including a tracking number so you can follow your parcel.
Customs & Duties
For orders shipped outside the European Union, customs duties, taxes or import fees may apply.
These charges are determined by the destination country and remain the responsibility of the customer.
Delays
Although we do our best to ensure timely delivery, AquaMuse cannot be held responsible for delays caused by shipping carriers, customs authorities or circumstances beyond our control.
Contact
If you have any questions regarding your order or shipment, please contact us at: contact@aquamuse.eu